ATM Rest FAQs

A customer can encounter this error if the prefix or length provided is invalid or is null.

A customer can encounter this error if the product code provided is non-existent, null or not available on specific outlet.

A customer can encounter this error if the agentRefNo provided is already existing or too long, or is null. In case of inquiry, this means that there is no record matching the agent reference number.

A customer can encounter this error if the signature does not match or the payload has been tampered.

A customer can encounter this error if the partner’s credit is insufficient for the requested transaction.

A customer can encounter this error if the ID, UID, and PWD provided is invalid or the static IP address used in the calling of API is not enabled/filtered in our system.

There are some errors like the product code is invalid that may arise upon transaction as the validation for that comes out only after processing.

Validation of the mobile number is now with the Telcos, prefix is no longer used to check if the product matches the brand. There will be some UI design changes, the prefix should no longer be used to filter the product, instead, it be be filtered using the brand name. All prefixes should be made regardless of the brand.

A customer can encounter this error when an entered account number is invalid for transactions.

A customer can encounter this error when a selected server is invalid or unavailable for transactions.

Yes, the maximum transactions for ELOAD is 5 times every 24 hours.